Determining the Effectiveness of the International Public Management Association for Human Resources Certified Professional Certification Program in Assisting HR Managers in Performing the Responsibilities of Their Job

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Title: Determining the Effectiveness of the International Public Management Association for Human Resources Certified Professional Certification Program in Assisting HR Managers in Performing the Responsibilities of Their Job
Author: Noble, Aaron Palaski Jr.
Advisors: Dr. Paula Berardinelli, Committee Co-Chair
Dr. Brad Mehlenbacher, Committee Co-Chair
Dr. Gordon Whitaker, Committee Member
Dr. Saundra Williams, Committee Member
Abstract: Public sector human resource (HR) managers arrive to their positions with varying levels of preparation and experience to perform the responsibilities of their job. Some rose through the ranks of their organization to the lead HR position while others may only possess a HR-related degree. Still others come to the position without any HR-related education or experience. Recognizing the need to prepare public sector human resource managers to better perform the responsibilities of their position and prepare them to meet future challenges, the International Public Management Association for Human Resources (IPMA-HR) established the Certified Professional (CP) Certification Program. The purpose of this study was to assess the effectiveness of this program in meeting its stated objectives. A qualitative research study was conducted using the Delphi methodology. An expert panel consisting of 30 HR professionals randomly selected from a list provided by IPMA-HR responded to a series of questionnaires in which they rated and identified the effectiveness of this program. The results generated by this panel indicated significant satisfaction with the level of knowledge-based training provided in this program. Identified strengths of the program were its establishment of a professional HR designation for public sector HR professionals, the recertification requirement of this certification, and the creditability and recognition this certification provide them among their coworkers and peers. Identified weakness of the program include its lack of recognition within the public and private sectors, its lack of focus on organizational issues, the need for more training on the strategic aspects of HR, and the desire for more behavioral-based-skills training. Of the 31 job responsibilities that the panel was asked to rate the effectiveness of CP Training in preparing them to perform these tasks, the training program was found to provide adequate support on nine of them.
Date: 2005-05-03
Degree: EdD
Discipline: Adult and Community College Education
URI: http://www.lib.ncsu.edu/resolver/1840.16/3609


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