Decision-Makers' Perception of Quality Indicators for the Total County Extension Program

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dc.contributor.advisor Dr. Robert David Mustian, Committee Chair en_US Shaw, F. Daniel en_US 2010-04-02T19:16:00Z 2010-04-02T19:16:00Z 2005-11-10 en_US
dc.identifier.other etd-11082005-141631 en_US
dc.description.abstract The purpose of the study was to examine the relationship between decision-makers' perception of quality indicators and the socio-demographic factors, organizational factors and spatial factors. Fourteen randomly selected counties participated in the study. Local Extension decision-makers (county funding partners, Extension staff, and advisory members) were targeted in each county along with Extension administrators. Five hundred thirteen (513) survey instruments were distributed with two hundred fifty nine usable instruments returned (259) for a response rate of 50%. Three focus groups were used to validate and select quality indicators for the Total County Extension Program. The independent variables were socio-demographic factors (age, gender, ethnic background, and educational level), organizational factors (relational and primary role, length of association, intensity of interaction) and spatial factors (accessibility, size of staff, resident status). The research found that decision-makers' perception of quality indicators varied by organizational, spatial and socio-demographic factors. Organizational factors such as role (relational, primary) of the decision-maker had an influence on perception of quality. Intensity of interaction and accessibility (spatial) also has an influence of the decision-makers' perception of quality. Extension administrators were most often the decision-maker group that was significantly different from the county partners, advisory members and local Extension staff. Other socio-demographic factors such as age, gender, ethnicity had little influence on quality indicators. Decision-makers' educational level had significant influence on quality indicators. Spatial factors of resident status and size of Extension staff had marginal influence on some indicators of quality. en_US
dc.rights I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to NC State University or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report. en_US
dc.subject stakeholders en_US
dc.subject partners en_US
dc.subject program excellence en_US
dc.title Decision-Makers' Perception of Quality Indicators for the Total County Extension Program en_US EdD en_US dissertation en_US Agricultural Education en_US

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