Affective, Continuance, and Normative Commitment among Student Affairs Professionals

Abstract

Student affairs professionals generally describe a calling to their work, but attrition statistics indicate that there is a significant personal and professional cost associated with this calling. How do individuals become committed to student affairs, and why do they stay committed? The purpose of this study was to examine the impact of several factors on the development and maintenance of organizational commitment among student affairs professionals. A conceptual framework which includes organizational politics, organizational support, organizational structure, job satisfaction, middle manager status, a work/non-work interaction construct, and three types of organizational commitment was proposed. Data was collected from a national survey of student affairs professionals via a web-based survey. Results showed partial support for the conceptual framework. Specifically, results indicated that organizational support, overall job satisfaction, and organizational politics are antecedents of affective and normative commitment, and that organizational politics is an antecedent of continuance commitment. Results showed a correlation between work/non-work interaction factors and organizational support. Implications for future research as well as practical implications are discussed.

Description

Keywords

student affairs professionals, organizational support, job satisfaction, organizational politics, work/non-work interaction, balance, middle managers, normative commitment, continuance commitment, affective commitment, organizational commitment

Citation

Degree

EdD

Discipline

Higher Education Administration

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