Beyond the Library: The Role of Academic Libraries’ Chat Reference in Answering Campus Questions
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2024
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Owens, E., Arce, V., Del Bosque, D., Fowler, R., & Sheffield, S. (2024). Beyond the Library: The Role of Academic Libraries’ Chat Reference in Answering Campus Questions. The Reference Librarian, 1–24. https://doi.org/10.1080/02763877.2024.2334216
