Assessing the effects of positive feedback and reinforcement throughout the implementation phase of an ergonomic intervention

dc.contributor.advisorCarolyn Sommerich, PhD, Committee Memberen_US
dc.contributor.advisorMichael Wogalter, PhD, Committee Memberen_US
dc.contributor.advisorGary A. Mirka, PhD, Committee Chairen_US
dc.contributor.authorBrandenburg, David Lawrenceen_US
dc.date.accessioned2010-04-02T18:01:35Z
dc.date.available2010-04-02T18:01:35Z
dc.date.issued2003-01-27en_US
dc.degree.disciplineIndustrial Engineeringen_US
dc.degree.levelthesisen_US
dc.degree.nameMSen_US
dc.description.abstractIt is not uncommon to encounter a situation in ergonomic intervention research where there is resistance toward proposed changes to someone's work habits or workstation. Often, this has negative consequences when attempting to study the effectiveness of an intervention. Additionally, research into the implementation of an ergonomic intervention is sparse. Therefore, in an attempt to combat these problems, a study was conducted in the ergonomics laboratory at North Carolina State University. The experiment assessed the effects of positive feedback and reinforcement on the acceptance of an ergonomic intervention. Two groups of subjects were used; the first, or control, group performed a screwdriving task using an ergonomic intervention without interruption. The second group was the feedback group, who received positive feedback and reinforcement while performing the same task. Significant results from posttest survey questions showed a 29-57% more positive response from the feedback group. Additionally, there was no instance where the feedback group answered significantly less positively. With respect to the two remaining types of data, performance and perceived discomfort, no significant difference was seen either between groups or across the two days of testing. From these results, it can be seen that the feedback seemed to positively influence the acceptance of the ergonomic intervention. However, it did not negatively affect a person's performance on the task nor did it influence her or his perceived discomfort. The results would indicate that positive feedback during the implementation phase of ergonomic intervention research has a positive impact on the perceptions of the person working with the intervention. These results are consistent with the body of literature on the positive effects of participatory ergonomics and may lead to more effective techniques for conducting ergonomic intervention research.en_US
dc.identifier.otheretd-01202003-224249en_US
dc.identifier.urihttp://www.lib.ncsu.edu/resolver/1840.16/1168
dc.rightsI hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to NC State University or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.en_US
dc.subjectmultidisciplinary ergonomicsen_US
dc.titleAssessing the effects of positive feedback and reinforcement throughout the implementation phase of an ergonomic interventionen_US

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